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  1. FREE SHIPPING ON ORDERS OVER $75

Shipping Policy

Order Processing

  • Orders are processed within 1 to 3 business days.
  • Orders placed after 12pm PST begin processing the next business day.
  • Orders placed on weekends or holidays begin processing the next business day.

Shipping Rates

  • Standard Shipping: Calculated at checkout.
  • Free Shipping: Orders over 75 dollars ship free within the United States.
  • Expedited shipping options may appear at checkout based on your location.

Shipping Methods and Delivery Times

  • Standard Shipping typically delivers in 3 to 7 business days.
  • Delivery times vary by carrier, location, and seasonal volume.

Tracking Information

  • A tracking number will be emailed once your order ships.
  • Tracking may take up to 24 hours to update after shipment.

Order Changes and Cancellations

  • We cannot guarantee changes or cancellations after an order is submitted.
  • Contact cs@makitagear.com immediately and we will assist if the order has not begun processing.

Lost, Stolen, or Delayed Packages

  • If your package is marked delivered but is missing, check with neighbors or your local carrier first.
  • Packages lost in transit will be investigated with the carrier.
  • Makita Gear is not responsible for stolen packages after carrier delivery confirmation.

International Shipping

  • International shipping is not available at this time.

Shipping Holidays

Orders will not ship on the following days.
If a holiday falls on a Saturday, orders do not ship on Friday.
If a holiday falls on a Sunday, orders do not ship on Monday.

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Eve
  • Christmas Day

Customer Support

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